What excellent customer service!
Yes, it arrived safely and the figurine is perfect. It almost looks like our Sammie Girl.
Thanks too for the kinds words. Sammie left us in June and it took me this long to purchase or even shop for the urn. I haven't summoned the courage to ""do the deed"" and transfer the ashes yet.
We also appreciate the ""price break."" It could not have come at a better time. Sammie was only 6 yo and was stricken with a rare blood disorder. She was in ""doggie ICU"" for 11 days so you can imagine the vet bill we're facing. It was also a shock since it happened so quickly.
In the past 7 years, I've lost both parents, two dogs (Am Eskimos) and 2 cats. More than some lose in a lifetime. I keep coming back to those animals and while they don't replace those before them, they help to continue the joy and love in the house! (I tried adopted ""foster"" parents, but they seem to have their own children already! LOL)
Anyway, I always try to return a nice deed. So, I would like to turn you on to our local magazine (HYPERLINK ""http://www.naplesdog.com""www.naplesdog.com) that you might want to check out. Many people, like me, shop online as we don't have time to visit the ""boutique"" stores in person. This magazine reaches the wealthier (not me for sure) people in our area. I happen to be friends with one of the photographers (Gina) and get a complimentary copy. Just a thought if you'd consider ""long distance"" advertising. I would be more than wiling to give a testimonial.
Okay, enough said. Thank you again, Mark. Your kindness in all respects and your business approach was refreshing and needed.
Wishing you continued success, good health and many dog and cat kisses in your life ahead.